FREE STANDARD SHIPPING FOR ORDERS OVER $200
Duskii uses Airmail Australia Post to deliver all New Zealand orders.
$30 Express shipping takes between 3-4 business days
$20 Standard shipping takes between 4-8 business days
All applicable taxes, customs fees and duties are the responsibility of the customer and differ between countries. If you are unsure if you will be affected by any additional charges please contact your local customs office.
Once distributed, addresses cannot be changed. You will be required to pay for your item to be redelivered, we will not cancel and refund your order.
If a delivery attempt has been made and the item is returned to us, you will be required to pay for re-delivery. To prevent this from happening please look out for any delivery attempt notifications left.
For change of mind or incorrect choice on all full price items we will gladly provide a refund or exchange. Sale items or item's with a discount code applied are non-refundable although we gladly provide an exchange or credit note.
You contact us within 30 days of receipt of purchase; that goods are unworn, unwashed and in original saleable condition with tags and sanitary sticker attached, and inside original packaging.
Include this Returns Form along with your returning garments and send via a registered service to:
All return postage costs are the responsibility of the customer. Unless return is due to a mistake on our behalf or by fault of manufacturer.
For all garments purchased on sale or using a promotional code you will be issued with a store credit valid for 12 months only from the original purchase date.
In the unlikely event you receive a faulty garment please contact us as quickly as possible as we can assist. While your swimsuit is made to last we are not liable for general wear and tear. We use high quality Neoprene and Nylon however, please use caution around rough surfaces and be mindful of prolonged exposure to chlorine and products such as lotions and sunscreen. We recommend cold hand washing separately and rinse well after use.
Duskii Active carries strict return requirements in the interests of other customers as well as hygiene. Your return could be rejected for the following reasons:
We will only accept returns on garments which are in a re-sellable condition so please be aware when packing the return items. Should your returns be rejected we will discuss the reasons with you via email and return the original item to you once you have paid for return postage.
Because sizing and cut can vary please use this chart as a general guide only.
If you are between sizes or need assistance selecting the proper size, please contact us.
|HEIGHT||5'5''- 5'7''||5'6''- 5'8''||5'7''- 5'9''||5'8''- 5'10''||5'9''- 5'11''|